FINE JEWELLERY MADE IN GREECE

Purchases made through this Website can be delivered to United States, Canada, Asia and Europe. To ensure the safe delivery of the order, you must inform us of the delivery address, the city and the postal code of your location as well as your telephone number. Customer service in any case will contact you to confirm the shipment and inform you about the tracking number of your order.

a) Our goal is to ship your order within 24 hours of the confirmed deposit of the value of the product. Purchases made -before 15:00- from Monday to Friday, start preparing the next day, and -depending on the location- are shipped the next business day, including Saturday, where there is a delivery service for Saturday.

b) 14K Gold items need special attention, so handling time is around 3-5 business days. If there is a deadline, please contact Customer Service Department prior to ordering. We would not like to risk a non on time delivery of your Gifts.

c) Customer Service Department is available daily from 9:00 to 20:00 and 10:00-17: 00 Saturday and Sunday.

a) After each purchase, we send a message asking for address confirmation.

b) Standard Shipping Method is via USPS includes tracking number, requires signature and delivery time can reach up to 10 working days. If you can not sign, please provide us with an alternative address.

c) If you choose "Fedex Express-Phone Required-3 Days Delivery", you will receive your package from Fedex (3 days delivery time). Please provide us with a phone number so that agent is able to deliver it to you.

d) Orders over 110$ (equivalent to 100 euros, depends on how currency fluctuates) are shipped via Fedex. Shipping cost is FREE.

a) After each purchase, we send a message asking for address confirmation.

b) Standard Shipping Method includes tracking number, requires signature and delivery time can reach up to 10 working days. If you can not sign, please provide us with an alternative address. Express Shipping option is also available.

c) If you choose "Fedex Express-Phone Required-2 Days Delivery", you will receive your package from Fedex (3 days delivery time). Please provide us with a phone number so that agent is able to deliver it to you.

d) Orders over 110$ (equivalent to 100 euros, depends on how currency fluctuates) are shipped via Fedex. Shipping cost is FREE.

a) After each purchase, we send a message asking for address confirmation.

b) Standard Shipping Method is via basic mail service each country uses. It usually includes tracking number, requires signature and delivery time can reach up to 10-20 working days. If you can not sign, please provide us with an alternative address.

c) If you choose "Fedex Express-Phone Required-3 Days Delivery", (cost varies depending on continent) you will receive your package from Fedex (3-6 days delivery time). Please provide us with a phone number so that agent is able to deliver it to you.

d) We ship all over the world. So, feel free to contact us prior to ordering and we will guide you accordingly.

a) We trace shipments as part of our Customer Service.

b) If the delivery of your order has been delayed, please contact Customer Service. Customer Service Department traces shipments, so its most likely we contact you first in case we notice a malfunction concerning our mail carrier service.

Contact us over:

a. Direct Landline Phone Number: +30-211-1185360

b. Email Address: info@vasilikispyropouloujewellery.com

c. WhatsApp on our Website (or add "Vasiliki Spyropoulou Jewellery" on WhatsApp)